CITIZEN CHARTER 2022
| DEPTT. | PRO & Social worker | MO I/C OPD | CCMO/ CMO On duty | Dept. Grievances | Public grievances Officer (PGO) | AMS-I | AMS-II | AMS-III | AMS-IV | AMS HOO | M.D | ||
| ROOM No. | 20 | 134 | 46/56 | Respective HOD | 354 | 351 | 307 | 324 | 310 | 314 | 301 | ||
| | | | | | | | | | | | | | |
| EXPECTATION FROM PATIENTS : · Smoking, Tobacco chewing & consumption of liquor are not allowed inside hospital premises. · Wait patiently for your turn. · Help keeping Hospital & surroundings clean, Co operate with hospital staff & do not demand undue favors for best possible health care. MEDICAL DIRECTOR |
COMPLAINTS & GRIEVANCES
There may be occasion when our services may not be up to your expectation. Please do not hesitate to register your complaints. It will only help us to serve you better. Please contact in Room No. 20 for all grievances (Tel. 22127850, 22586262, 22588383). We aim to settle your genuine complaints at the earliest. Public can also have information under RTI (Right to Information Act).
RESPONSIBILITIES OF THE USERS
1. The success of this hospital depends on the support we receive from our users.
2. Please try to appreciate the various constraints, under which the hospital is functioning.
3. Please do not cause inconvenience to other patients.
4. Please help us in keeping the hospital and its surrounding neat and clean.
5. Please use the facilities of this hospital with care.
6. Beware of Touts
7. Hospital is a ‘No Smoking Zone’
8. Please refrain from demanding undue favours from the staff and officers.
9. Please provide useful feedback and constructive suggestions. These may be addressed to the Medical
Director of the Hospital.
10. Please bring your old OPD slip on your next visit
PLEASE HELP US TO SERVE YOU BETTER
Facilities available in the hospital are the subjects to change without any notice.
CONTACT
| HOSPITAL EXCHANGE | 22586262 |
| CASUALTY | 22588383 |
| WEBSITE | www.gtbh.delhigovt.nic.in |
LOCATION OF THE GTB HOSPITAL
| LOCATION OF THE HOSPITAL | Dilshad Garden, Delhi-110095 |
| POLICE STATION (DILSHAD GARDEN ) | 22583551,22580274 |
| BUS ROUTE | 165,212,165A, |
| NEAR METRO STATION | JHILMIL , MANSAROVER Metro Station |
DEPARTMENTS AVAILABLE IN THE HOSPITAL
| MEDICAL DEPARTMENTS |
- GENERAL MEDICINE
- DERMATOLGY
- PAEDIATRICS
- PSYCHIATRY
| SURGICAL DEPARTMENTS |
- GENERAL SURGERY
- GYNAECOLGY & OBSTETRICS
- BURNS & PLASTIC SURGERY
- DENTISTRY
- NEUROSURGERY
- OPHTHALMOLOGY (EYE)
- ORTHOPAEDICS
- OTORHINOLARYNGOLOGY (ENT)
| SUPPORTIVE DEPARTMENTS |
- ANAESTHESIOLOGY
- LAB SERVICES
- RADIOLOGY & IMAGING
- REGIONAL BLOOD TRANSFUSION CENTRE
| DEPTT. | WALKING IN CASUALTY (GREEN) | MAIN CASUALTY (RED & WHITE) | OTHER DEPT. EMERGENCY SERVICES | TRAUMA SERVICES | PAEDIATRIC CASUALTY | GYNAE CASUALTY & LABOUR ROOM SERVICES | 24 HOURS EMG. LAB SERVICES | 24 HOURS RADIOLOGY SERVICES | ||||||
| ROOM No. | 51 | 54 | GEN. MEDICINE- Room no. 53, 259 Surgery room no. 149 Neurosurgery trauma-380 Ortho room no. 55 24 hours ECG-54,53 | Neurosurgery trauma Orthopedics Trauma Surgery Trauma | MCH 2nd Floor | SLR ward-10 | 54-A | X RAY Room no. 48 Ultrasound room no. 1005 CT Scan room no. 1015 | ||||||
| | | | | | | | | | | | | | | |
| GROUND FLOOR DEPTT./ RROMS ) | FIRST FLOOR | SECOND FLOOR | OPD Annexe | Laboratory Sample collection | Medicine Distribution (Timings/ Counters) |
| Orthopedics Room no. 14,15,16,17,21,24 | Dermatology R. no. 104,105,106,107 103,101 | ART room no. 210 | Endocrinology DEM block | Regn. Timings 7.30 am to12 noon(Routine), Saturday 7.30 am to 11 am Sunday for sr. citizen 9.30 am to 11.30 am Spl. Clinic 1pm to 2pm PAC 1pm to 2pm | Main Pharmacy area Dharmshala Block 8 am to 6pm (Mon to sat) |
| IMMUNIZATION MCH R no. 8 | Burns & Plastic Surgery Wed/Sat (Room no.114 ) | Medicine 223,224,225,226,229,229A, 232,235 | GYNAE OPD R.no. 701,702,703, 704 | COVID TESTING MCH GF | |
| Neurosurgery Room no. 41A | Ophthalmology Rno. 217, 218, 220, | Gynae ANC 709, 711 | Blood collection | ||
| COVID VACCINATION (GOL CANTEEN) | Surgery room no. 113,114,115.116,117 124,127 | ENT room no. 239,240,241,242 | Gynae Family welfare room no. 712 | URINE sample Room no. 28 | |
| Injection room-39 | PAC (132) | Dentistry Room no. 251A, Peads -248,250B | UNANI ROOM NO. 735nmjhjjkhk HOMOEPATHIC ROOM NO. 728 AYURVEDA R no.734 | FNAC Room no.130 | |
| ARC Near gate no. 3 | Chest Clinic room no. 227 | PSYCHIATRY 715,716,718,719, 720, 726A Dharamshala | STOOL/SPUTUM Room no. 10 | ||
| Pediatrics MCH GF R. no. 1 to 10 | Blood test Room no. 30A FEMALE Blood test room no. 18 near MCH Building | DEM OPD -9 AM to 3 PM ( Mon to Friday) 9 am to 1 pm (Saturday) | |||
| FEVER CLINIC MCH GF |
SPECIAL CLINICS
| Department | CLINICS | DAYS | ROOM NO. | TIMING |
| DERMATOLOGY | STD | DAILY | 103 | 9:00 AM -1:00 PM |
| LEPROSY | DAILY | 101 | ||
| GYNAECOLOGY | HRT | TUESDAY | 701 | 2:00 PM to 4: 00 PM Registration 1:00 to 2:00 PM |
| ADOLCENT | WEDNESDAY | 701 | ||
| INFERTILTY | THURSDAY | 701 | ||
| POST NATAL | THURSDAY | 713 | ||
| CANCER SCREENING / COLPOSCOPY | MONDAY | EMG OT 3rd Floor | ||
| ORTHOPAEDICS | DISABILTY CLINIC | WED/ FRI | 15,16,17 | 2:00 PM to 4: 00 PM Registration 1:00 to 2:00 PM |
| PAEDIATRICS | WELL BABY | MONDAY | MCH GF Room no. 2 and 3 | 2:00 PM to 4: 00 PM Registration 1:00 to 2:00 PM |
| GASTROENTERLOGY | Monday | MCH GF Room 4 and 5 | 2:00 PM to 4: 00 PM Registration 1:00 to 2:00 PM | |
| CHILD DEVELOPMENT CLINIC | WEDNESDAY | MCH GF Room 10 | 2:00 PM to 4: 00 PM Registration 1:00 to 2:00 PM |
| THALASSEMIA | WEDNESDAY | MCH GF Room 4 | 2:00 PM to 4: 00 PM Registration 1:00 to 2:00 PM | |
| NEO- NATAL HIGH RISK CLINIC | FRIDAY | MCH GF Room 3 and 4 | 2:00 PM to 4: 00 PM Registration 1:00 to 2:00 PM | |
| PICU FOLLOW UP | FRIDAY | MCH GF Room 2 and 3 | 2:00 PM to 4: 00 PM Registration 1:00 to 2:00 PM | |
| THALASSEMIA & HEMOPHILLIA DAY CARE CENTRE | DAILY | MCH 5th Floor | 9:00 am to 5 pm | |
| MEDICINE | ENDOCRINOLOGY | TUESDAY | MCH GF Room no. 2 | 2:00 PM to 4: 00 PM Registration 1:00 to 2:00 PM |
| ASTHMA | TUESDAY | MCH GF Room no. 3 | 2:00 PM to 4: 00 PM Registration 1:00 to 2:00 PM | |
| CARDIOLOGY | TUESDAY | MCH GF Room no. 4 | 2:00 PM to 4: 00 PM Registration 1:00 to 2:00 PM | |
| NEPHROLOGY | TUESDAY | MCH GF Room no. 5 | 2:00 PM to 4: 00 PM Registration 1:00 to 2:00 PM | |
| MEDICINE | DIABETES | M/W/S | DEM BLOCK | 8:00AM TO 3:00PM (SAT- 8AM TO 1PM) |
| THYROID | TUES/FRI | DEM BLOCK | 8:00AM TO 3:00PM | |
| OBESITY | THURSDAY | DEM BLOCK | 8:00AM TO 3:00PM | |
| NEPHROLOGY | MONDAY | R no. 224,226 | 9:00AM TO 1:00PM | |
| CHEST | DAILY | 227 | 9:00AM TO 1:00PM | |
| ENT | VERTIGO | TUESDAY | 237 AND 239 OPD BLOCK | 2:00 PM to 4: 00 PM |
| OTOLOGY | WEDNESDAY | 237 AND 239 OPD BLOCK | 2:00 PM to 4: 00 PM | |
| RHINOLOGY | THURSDAY | 237 AND 239 OPD BLOCK | 2:00 PM to 4: 00 PM | |
| ONCOLGY | FRIDAY | 237 AND 239 OPD BLOCK | 2:00 PM to 4: 00 PM | |
| FOR SENIOR CITIZENS | ENT | SUNDAY | 24 | 10AM TO 12PM |
| MEDICINE | 20 | |||
| ORTHOPAEDICS | 17 | |||
| SURGERY | 21 | |||
| DENTAL | PAEDODOITICS EXTRACTION | THURSDAY | 230 | 9AM to 1 PM |
| PAEDODOITICS RESTROTION | THURSDAY | 250 | 9AM to 1 PM | |
| GERIATRIC EXTRACTION | DAILY | 230 | 9AM to 1 PM | |
| ORTHODONTICS CLINIC | DAILY | R. no. 4 | 9AM to 1 PM | |
| EXLUSIVE PAEDODONTIC CLINIC ON ALL DAY | Mon to Saturday | R. no. 245, 248, 252 | 9AM to 1 PM |
OPERATION FACILITIES
| SURGERY | OBST. & GYNAE | ENT | OPTHALMOLOGY | NEUROSURGEY | ORTHOPADICS | DENTISTRY | FAMILY |
| DAILY | DAILY | DAILY | DAILY | TUE/ THURS | DAILY | MINOR OT DAILY | DAILY EXCEPT II & IV SATURDAY |
TOTAL BEDS- 1571
ICU BEDS
| DEPTT. | ANESTHESIA ICU | NS ICU | NEONANTAL ICU | PICU | CCU | DEM |
| NO. OF BEDS | 25 | 07 | 36 | 12 | 06 | 04 |
RADIOLOGY FACILITIES X RAY REGISTRAION- (MON-FRI 9:00 AM -12:00 NOON) (SAT 9am to 11am) *By Appointment
| Services | X-ray | Emergency X- Ray | Ultrasound With Doppler | C.T. Scan | Emergency Ultrasound with Doppler | Special Investigations |
| Room no. | 1001,1002,34 ,35, 1011 | 46 | 1005,18 | 1014 | 48 | 1011 |
| Facilities for senior Citizens:
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Social Media Handles 